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Posted on https://www.yelp.com/biz/hanlees-hilltop-toyota-richmond

"...Jermaine with Hanlees, was the only dealer who consistently kept in touch with actual updates and information, instead of spam emails about sales on cars I was not interested in, like all the other dealers."

My first time buying a new car and with the world wide supply chain shortages, it seemed almost impossible to find the hybrid RAV4 I wanted. I had feelers out to almost 10 dealerships in total, looking for the first RAV4 I could get my hands on, and Jermaine with Hanlees, was the only dealer who consistently kept in touch with actual updates and information, instead of spam emails about sales on cars I was not interested in, like all the other dealers. Jermaine finally called me with the great news that 2 were coming in, and he set up an appointment with me for the next day to get things rolling. Everything after that point went extremely smoothly, and Jermaine and the financial team answered any and all questions I had since I was a first time buyer. They even gave me some insider tips about which warranties they personally have for their own vehicles, instead of trying push each and every warranty/additional expense. Hopefully I won't need to buy a new car for another 20 years, but if I do, I'll be going back to Hanlees.
Posted on Google Reviews by A.P.
Posted on https://www.yelp.com/biz/hanlees-hilltop-toyota-richmond
Posted on https://www.yelp.com/biz/hanlees-hilltop-toyota-richmond
Posted on https://www.yelp.com/biz/hanlees-hilltop-toyota-richmond
Posted on https://www.yelp.com/biz/hanlees-hilltop-toyota-richmond
Posted on https://www.yelp.com/biz/hanlees-hilltop-toyota-richmond
Posted on https://www.yelp.com/biz/hanlees-hilltop-toyota-richmond
Posted on https://www.yelp.com/biz/hanlees-hilltop-toyota-richmond
Posted on https://www.yelp.com/biz/hanlees-hilltop-toyota-richmond

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